Delivery

Flat rate furniture delivery

We offer affordable flat-rate furniture delivery to popular destinations in Australia. Delivery prices may vary based on the number of items and their size, but we aim to keep costs as low as possible.

  • Newcastle & Warners Bay: $75
  • Maitland: $99
  • Sydney Metro & Central Coast: $99
  • Central Coast $88
  • Wollongong: From $120
  • Melbourne Metro: From $180 (Quotes available for smaller deliveries)
  • Brisbane Metro & Gold Coast: From $180 (Quotes available for smaller deliveries)
  • Canberra Metro: From $180
  • Sunshine Coast & Geelong: Quote required

For regional areas in NSW, VIC, QLD, NT, WA, SA, and TAS, we can provide custom delivery quotes once your order is placed. We will confirm your delivery price and time frame via email within 24 hours of checkout.

Delivery Timeframes

Most of our furniture is in stock and ready for quick dispatch. However, for custom or made-to-order items, delivery may take between 4 to 12 weeks, depending on the product and location.

 

Once your order is placed, we’ll send you an order confirmation email with an estimated delivery timeframe. We strive to reduce lead times and often deliver sooner than expected.

How We Deliver Your Furniture

When your items are ready for dispatch, we’ll contact you to arrange delivery. Our delivery partners will provide a delivery date and time frame, and your items will be delivered to the room of your choice.

 

Please ensure that the items you’ve ordered will fit through doors, hallways, and staircases in their packaging. It’s the customer’s responsibility to check measurements before placing an order.

Multiple Item Deliveries

If you’ve ordered multiple items from different manufacturers, they may arrive at different times. We can:

  • Hold your items until all products are ready for a single delivery.
  • Deliver items separately (additional delivery charges may apply)

In some cases, it may be more economical for the item to be shipped directly from the manufacturer to you, saving you time and additional costs.

Change of Delivery Address

Need to update your delivery address? No problem! Just contact us at least 24 hours before dispatch to update your details. A different delivery fee may apply depending on the new address. If your items have already been dispatched, you may be charged an additional fee for re-delivery.

What If I’m Not Home at Delivery?

Our delivery partner will contact you to propose a delivery date and time frame. If you’re unable to be home at the agreed time, you can reschedule.

If you miss the delivery, your item will be returned to the distribution center, and a re-delivery fee may apply. We recommend being available at the scheduled time to avoid delays and additional charges.

Tracking Your Order

Once your order has been dispatched, we’ll provide you with tracking details. If there are any issues with tracking your order or if your order appears lost, contact us immediately so we can resolve the issue with our delivery partners.

Custom Furniture Delivery

For custom-made furniture or deliveries to regional areas, we’ll provide a personalized delivery quote. We’ll keep you informed of your order’s progress and delivery timeline every step of the way.

Need Help?

If you have any questions about your delivery, reach out to us via email or phone, and we’ll be happy to assist. Our goal is to ensure your furniture arrives safely and on time so you can enjoy your new pieces as soon as possible.